Medthreads is committed to protecting your personal privacy. This privacy policy outlines the type of information collected by Medthreads and how we use and protect it. The policy explains what to do if you do not want your personal information collected and how you can change the information you have already provided to us. This policy applies only to the business information that we collect and to our website. Medthreads complies with the Privacy Act 1988 (Cth) (“the Act”) and any code approved by the Privacy Commissioner under Section 18DD of the Act. This includes the National Privacy Principles introduced on 21 December 2001.

Your Consent to this Privacy Policy

By using this website, you agree to accept the terms of our current privacy policy as described herein. If you do not agree with any part of this policy, you may not use our website.

Collection of Personal Information

In this privacy policy, “Personal Information” means personally identifiable information such as, but not limited to, your name, street address, email address, and telephone number. When you make an enquiry about us or our products, you may be asked to provide personal information to make a comment, enquiry, or for a variety of other reasons. When you provide us with Personal Information, you authorize us to use that information in accordance with the terms of this privacy policy, including your rights to limit our use of the Personal Information.

Product and Service Information

If you have purchased products from Medthreads, we may hold your contact details as well as details of the products we provide to you. These details are primarily used to send you information about relevant products, the latest developments, and forthcoming events.

Information for Marketing

If we have collected your details from an enquiry you have made, we will hold your contact details and details of the information we send to you. The Personal Information we hold is used to communicate with you about the topics you have indicated an interest in or those we believe you may be interested in.

Links to External Sites

Medthreads does not take any responsibility for its advertisers, outgoing links, or any other part of its website that is not under the direct or total control of Medthreads. We advise you to read the privacy policies of external sites before submitting personal information.

Your Information and Third Parties

Your Personal Information and the information gathered by Medthreads are used by Medthreads for the express purpose for which they were collected. We do not provide Personal Information to other companies except where they are subcontractors or suppliers directly involved in the delivery or sale of a product. Occasionally, we may collect Personal Information from you during promotions or competitions. Such promotions or competitions may be conducted jointly with third parties who might have access to your Personal Information. In such circumstances, the terms and conditions of such promotions or competitions will clearly state the intentions of the recipient(s) of your Personal Information. Otherwise, we do not provide your Personal Information to third parties for their marketing purposes. Please note that we will release your Personal Information if required to do so by law or through a search warrant, subpoena, or court order.

Security of Information

We take reasonable precautions to keep your Personal Information secure. Access to your Personal Information is permitted among employees only on a need-to-know basis. If the Personal Information we hold about you is no longer needed for the purposes stated in this privacy policy, we will take reasonable steps to destroy or permanently remove your Personal Information.

Accuracy of Information

Medthreads takes all reasonable steps to ensure that the Personal Information we collect, use, or disclose is accurate, complete, and up-to-date. Medthreads may occasionally contact you to confirm that our information is accurate and up-to-date.

Access to Your Personal Information

Medthreads will provide you with reasonable access to the Personal Information we hold about you, except where doing so would contravene the National Privacy Principles. If providing this information would impose unreasonable costs on Medthreads, we will inform you of the reasons and impose a reasonable charge to obtain the information. If you can establish that the information about you is not accurate, complete, or up-to-date, we will take reasonable steps to correct this information.

Complaint Handling Procedure

If you have a complaint about breaches of this privacy policy, please contact Medthreads using the details provided below. Medthreads will investigate your complaint in reference to Part 5 of the Act. If you are not satisfied with our response, you may refer your complaint to the Office of the Federal Privacy Commissioner, where it will be addressed as determined by the Privacy Commissioner.

Changes in Our Policy

Medthreads reserves the right to change this privacy policy at its discretion. If we decide to change our privacy policy, we will post the changes on our website. We encourage you to visit the site frequently to stay informed and up-to-date.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply request more information, contact us at:
Email: contact@medthreads.com.au
Mail:
Medthreads
15, Wilandra Way
Clyde, Victoria, 3978 Australia